FAQ

All you need to do is to upload the picture @website, pick a size, and voila. Our elves would set to work immediately to bring your idea to life.We would be sending one soft copy for approval of the customer (For Nameplates & Hexagon wooden print), before final printing of the product. 

We can also be reached out in our social media handles (FB / Insta / W.A)

1. Facebook (https://www.facebook.com/teamchitrachaya/)
2. Instagram (@chitrachaya_official)
3. Whatsapp / call us (+91-8448445228)

All accepted orders are dispatched as soon as possible. You will receive an email from us once your order has been dispatched. You can also track your order here

Alternatively, you can call +91-8448445228 six days a week, 10:30 am to 7.00 pm to check your order status.

For corporate and wholesale inquiries please email us on info@chitrachaya.com / or call us on +91-8448445228

We ship all across India. The pricing mentioned in website, are all inclusive of delivery. For Delivery outside India, please whatsapp us / call us @ +91-8448445228 and we will get back to you with exact shipping charges.

All accepted orders are dispatched as soon as possible. You will receive an email from us once your order has been dispatched. You can also track your order here

Alternatively, you can call +91-8448445228 six days a week, 10:30 am to 7.00 pm to check your order status.

If Mr. Musk colonises Mars in the near future, we’ll deliver there too! For queries about charges and delivery times (local, domestic, international and intergalactic) don’t hesitate to ping us on any of the above platforms.

We at ChitraChaya believe in fast paced production and delivery.

Modifications and improvements of all customised orders are always welcome only till the product goes into production.

Shipping address can only be changed before dispatch. so please reach out to us as soon as possible and we will help you incase the product is not shipped.

You should wait at least 24 hours to receive payment confirmation email. Alternatively, you can visit the My Orders page to check the status of your transaction.

In case, you don’t receive the payment confirmation email after 24 hours, you can reach us on info@chitrachaya.com and we would be happy to help you.

Most certainly we can. We are all for spreading the love! Just reach out us via info@chitrachaya.com or on our what’s-app number +91-8448445228 as soon as you place the order.

All, 5”x7” , 6”x6”, 8”x10” wooden prints will include a desktop stand.

These Wood prints are easy to care for! Use a damp rag and simply wipe them off!

1. In case, anyone wants to return the products- please contact via our email info@chitrachaya.com and we will process your return order, only for Non-Customized products (within 7 working days after the order has been delivered) 
2. For Customized products, return / refund will only be accepted in case of damage of the product (within 7 working days after the order has been delivered)